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VAT problems, mistakes, adjustments, inspections and investigations

What to do if you cannot pay the VAT due to HM Revenue & Customs Contact us as soon as possible to explain any difficulties you may be having making your VAT payments

Dealing with VAT when goods are returned How to adjust VAT when you return goods to a supplier or a customer returns goods to you

Reclaiming VAT on bad debts on goods or services supplied by you How to get the VAT back if a customer doesn't pay you and you have already paid VAT on the sale to HM Revenue & Customs

How to correct mistakes and errors, and make adjustments Adjusting and correcting mistakes on VAT returns - how to avoid penalties if you get it wrong and what to do if we get it wrong

VAT visits, investigations and prosecutions Why and how VAT inspections and investigations are carried out; what happens in a VAT prosecution

Appeals against decisions made on your VAT If you disagree with a decision we've made, you can ask us to reconsider it, and if we cannot agree, you can appeal to a tribunal

Penalties for mistakes and delays with your VAT We may charge you a penalty if you do not submit your VAT return and pay the VAT you owe by the due date

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